J.D. Power and DealerRater Report: Buying a Vehicle Takes Twice as Long as Consumers Think It Should

WESTLAKE VILLAGE, Calif., July 28, 2015 /PRNewswire/ -- A majority of new-vehicle buyers in the United States indicate that it should take no more than two hours to complete a vehicle purchase from the time they walk into the dealer showroom1; however, industry data finds the...