Subscriber Support

WardsAuto.com subscribers with questions about accessing the site's subscription area or their subscription arrangements may contact Ward's customer service by e-mail, telephone 1-248-799-2622 or 1-248-799- 2642, or fax 1-248-357-9747. To speed service, please be specific in your message and provide your contact info as well as the name of the subscriber (perhaps your company or department). We'll respond as quickly as possible, always within one business day. Our office hours in the USA are 9 am to 5 pm ET (-5:00 GMT) Monday through Friday.

Anyone covered by a group WardsAuto.com subscription should first contact the subscription liaison in his/her group if help is needed with user name and password.

WardsAuto.com Staff

Whether it's a comment on a news story, a suggestion to help us improve our coverage or something else, all of us at WardsAuto.com are happy to hear from our audience. Please use the list below to find the Ward's staffer you'd like to contact. We also encourage you to visit the Ward's Forums, and speak your mind about industry issues, pose questions for colleagues to answer, and see what others have to say.

Subscription Sales, Service and Support
Lisa Williamson
Director, Business Development
1-248-799-2642
Amber McLincha
Business Development Manager
1-248-799-2622



Barbara Liske
Customer Service
1-248-799-2645






Management
Thomas W. Duncan
Group Publisher
1-203-358-4201
James W. Bush
Managing Director
1-248-799-2611



Editorial
David E. Zoia
Editorial Director
1-248-799-2617
Barbara L. McClellan
Editor, WardsAuto.com
1-248-799-2637



Eric Mayne
Editor, News Operations
1-248-799-2635
Steve Finlay
Senior Editor
1-248-799-2664



Tom Murphy
Senior Editor
1-248-799-2665
Drew Winter
Senior Editor
1-248-799-2625



James Amend
Associate Editor
1-248-799-2636
Jim Irwin
Associate Editor
1-248-799-2639



Byron Pope
Associate Editor
1-248-799-2618
Christie Schweinsberg
Associate Editor
1-248-799-2640



Drew Lewicki
Art Director - Website & Magazines
1-248-799-2621
Susanne L. Scott
Art Director
1-248-799-2634



Correspondents
Sol Biderman - Sao Paulo
Mack Chrysler - Tokyo

Vince Courtenay - Seoul
William Diem - Paris

Alan Harman - Canberra
Peter Homola - Vienna

James Mateja - Chicago
Giancarlo Perini - Turin

Peter Robinson - Sydney
Roger Schreffler - Tokyo

Sudhakar Shah - New Delhi
Herb Shuldiner - New York

David C. Smith - Detroit


Data
John Sousanis
Director, Information Content
1-248-799-2643
Alan K. Binder
Editor, Ward's Automotive Yearbook
1-248-799-2612



Paul Zajac
Manager, Industry Data
1-248-799-2629
Rebecca Norris
Data Operations Manager




Erin Berger
Research Assistant
Heather Rowe
Research Assistant



Marketing/Advertising
Chris Lamphear
Director, Marketing
1-248-799-2658
Sherrie Savage
Marketing Coordinator
1-248-799-2648