Steve Finlay

Steve
Finlay
Senior Editor,
WardsAuto

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Articles
The Dealer 5 | November 4, 2014
The perils of "clock watching"; $100,000 parts theft; keeping call centers in the loop: Dealer news and information from WardsAuto and around the web.
The Dealer 5 | October 30, 2014
Flying car lands on dealership; dealing with "showrooming"; libertarian laments franchise laws: Dealer news from WardsAuto and around the web.
Car Shoppers Increasingly Use Mobile Devices at Dealerships
Some dealership salespeople are OK with customers brandishing smartphones, some aren’t, according to a J.D. Power study.
The Dealer 5 | October 28, 2014
Competition from Amazon? Date night at the dealership? $3 gas a bad thing?: Dealer news from WardsAuto and around the web.
Ally Announces 2015 TIME Dealer of the Year Nominees
A helper of the homeless and an inspirer of youth are among those in the running for top honors.
Dealership Service-Department Marketing Sputters
Dealership prices are competitive. But thinking they’re high, many customers go elsewhere to get their cars fixed.
Dealership Service-Department Marketing Sputters
Dealership prices are competitive. But thinking they’re high, many customers go elsewhere to get their cars fixed.
The Dealer 5 | October 23, 2014 1
Dealership hits brick walls, CarMax is back on AutoTrader, Cars.Com, and which megadealer may be next on the auction block: Dealer news from WardsAuto and around the web.
The Dealer 5 | October 21, 2014
Dogs run wild at dealerships, Tesla poised for another loss, and men who love haggling: Dealer news from WardsAuto and around the web.
Guys Like Car Haggling More, But Do They Get Better Deals?
New study cites the differences between genders while shopping for vehicles.
Guys Like Car Haggling More, But Do They Get Better Deals?
New study cites the differences between genders while shopping for vehicles.
The Dealer 5 | October 16, 2014
South Carolina dealership workers capture escapee, falling used-car prices change the equation, WardsAuto names 2014 Remarketing 150 and more: Dealer news from WardsAuto and around the web.
Falling Used-Car Prices Drop on New-Car Market
With only an occasional downtick, used-car prices have enjoyed a winning streak because of high demand and low supplies. That’s changing.
The Dealer 5 | October 14, 2014
This year's models, blow-up eagles, and new strategies from dealers in China: Dealer news from WardsAuto and around the web.
The Dealer 5 | October 9, 2014
Accident at a dealership, defusing a bad situation, and passing the "airport test": Dealer news from WardsAuto and around the web.
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