Steve Finlay

Senior Editor

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Articles by Steve Finlay
On-Vehicle Cameras Watch Out for Drivers by Watching Them
Continental shows off two systems in the works that are designed to combat driver distraction, inattentiveness and drowsiness.
Accessorize for Fun and Profit, Dealer Says
A panel discussion offers ways for dealers to improve below-par aftermarket sales.
Regions Differ Markedly on Vehicles, Brands of Choice 
The Midwest and South love pickup trucks, but fondness for them wanes in the Northeast.
Delays Drive Dealership Customers Crazy
A bad experience in the finance and insurance office can do serious damage.
Kia Moves Upmarket, But Remains Popular With Subprime Set 
Today’s below-prime auto buyers could become tomorrow’s prime customers, says an executive of
Researchers: Despite Myth, Gen Y Likes Cars 
Strategic Vision recommends ways for automakers and dealers to attract young vehicle buyers.
Auto Conference Topics Range From Regs to Riches 1
Automotive Resource Network’s event covers hot topics of a changing industry.
Lexus Best, Mini Worst at Handling Customer Internet Leads 1
Ironically, making phone contact with customers is an essential part of Internet sales success.
Buick Beats Volvo in Used-Car Safety Ranking
Search-engine firm analyzed 30 million car listings to determine which brands had the highest percentage of 5-star safety rated vehicles.
Dealertrack Completes Acquisition
The companies say they expect to realize a shared vision to transform the auto-retail industry.
After Record Lows, Leasing Now Hits Record Highs
Leasing particularly appeals to car shoppers wanting to stay within a strict budget, says Melinda Zabritski, Experian’s senior director-automotive credit.
Reynolds Transforms to Avoid Extinction
The status quo will lead to death, says Ron Lamb, president of Reynolds and Reynolds. “Dinosaurs ruled the world, but there aren’t any of them left.”
Subaru Siblings on Their Own Power Trips 1
The main differences between the WRX and WRX STI are driving dynamics and power. Neither car is wanting, but the STI is more powerful and aggressive. It should be, because it costs about $8,000 more.
Study Says Treat Salespeople as Individuals 
“Determining the participant’s view can be a bit more difficult than it might seem, but it is essential to your success,” says Mike Spellecy of Maritz.
Dealer Reserve Not Doomed, Zurich Exec Says 
Standardization and following a process can save a beleaguered practice that compensates dealers for arranging auto loans, says Glenn Roberts.
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