Steve Finlay

Steve
Finlay
Senior Editor,
WardsAuto

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Articles
In a BTW, TrueCar Tells of Scott Painter Leaving as CEO
Some people say the company founder is good for the industry. Some people say he is bad for it. Either way, he sure has changed it.
The Dealer 5 | August 5, 2015
Dealer news and information from WardsAuto and around the web.
Auto Dealers Sway Purchase Decisions
A study says the dealership experience is just as influential – and increasingly so – among younger buyers.
Car Dealer Says ‘Conquesting’ Hard, But Effective
Andrew DeFio tells how he uses target marketing to win customers.
Car Dealer Says ‘Conquesting’ Hard, But Effective
Andrew DeFio tells how he uses target marketing to win customers.
Cadillac Struggles, GM’s Other Brands Post July Gains
Average GM transaction prices now stand at $33,800, up about $200 for the month and $530 for the year.
The Dealer 5 | August 3, 2015
Dealer news and information from WardsAuto and around the web.
The 1-Hour Car Deal? Get Real 7
Conference panelists decry the idea of auto dealerships trying to get customers in and out in 60 minutes.
The Dealer 5 | July 31, 2015
Dealer news and information from WardsAuto and around the web.
Dealers Willing to Pay More for Quality Loan Services
Auto dealerships want lenders to speed up the processing of customer loans and leases.
Acura Works to Enhance Customer Experience 1
An automaker that prides itself on its R&D wants to improve things at the other end of the spectrum: the dealership.
The Dealer 5 | July 29, 2015
Dealer news and information from WardsAuto and around the web.
Coming Soon: Virtual Dealerships in Real Dealerships
Car stores of tomorrow are expected to use high-tech visuals to sell product.
Coming Soon: Virtual Dealerships in Real Dealerships
Car stores of tomorrow are expected to use high-tech visuals to sell product.
Personalization Requires Some Poking Around
Some consumers are OK with auto dealers and others collecting data about them. Some aren’t. Some aren’t sure.
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