Steve Finlay

Senior Editor,

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Women in Majority as Car Buyers, But Not as Dealership Employees
Women purchase 65% of new vehicles and the same percentage of service work done at dealerships.
AWD, Not Diesels, in VW’s Immediate Future
Although VW will not completely emulate Subaru by offering AWD on every vehicle in the U.S. lineup, more VWs will come with the driving-dynamic feature.
Dealership Creates Service Dept. Assembly Line
Family-owned Motorcars’ goal is to not only use the assembly line itself but also sell the setup to other dealerships.
Ally Launches First-Ever Unified Ad Campaign
“This is the first time we’ve had advertising that spans the B-to-B space and the consumer space.” says Andrea Riley, the financial-services company’s chief marketing officer.
King-Sized Dealership Goes Up in Queens 1
The expanded dealership will occupy a former parking lot .
Bark If You Like SUVs
With so many people bringing their dogs along for the ride, the canine crowd factors into car shopping, including test drives, says a new survey.
Consumers Want Shorter Car Leases, Survey Says 1
Customer-preference polling could indicate quick-turn leasing “will eventually be part of what’s offered at a dealership,” says Scot Hall of Swapalease.
Lincoln Winner, VW Loser in Happy-Customer Index
"Buyers now see little differentiation between luxury cars and regular ones,” says Claes Fornell, ACSI chairman.
Schooled in Chemistry, Physics and Car Dealerships
“We’ve invested in a lot of technology to run those stores,” says Tony Rimas of the McCombs Automotive Group.
Dealers Laud Mercedes, BMW Financial Units the Most
Speed of a loan approval remains critical, but there are other factors related to how dealers feel about lenders.
Car Dealership Sales Assistant Tiffany Is Cheerful, Helpful and Unreal
The goal of Conversica’s AI system is to engage customers quickly and then connect them with a real salesperson.
Vets Training as Techs Get Dealership Scholarships
Student aid helps people training in New York for dealership careers.
He Stopped ‘Selling’ and Sold More Cars 1
“Sell, sell, sell is the wrong way to sell,” says Dishon Putz, a dealership general manager.
Why Auto Industry Fails to Impress Stock Market 1
“Why is the market so glum? It’s simple,” says analyst Matthew Stover. “The market looks forward, not backward.”
CAR Study Says Sharing Services Won’t Hurt Auto Industry
Nissan’s Future Lab looks at how tomorrow’s consumers might use alternative forms of transportation.


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