Steve Finlay

Steve
Finlay
Senior Editor,
WardsAuto

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Articles
App Users More Likely to Buy, and Buy More
Dealership-specific apps help drum up business but it’s not easy getting customers to download them.
AutoNation CEO No Longer Worried About 2014
The country’s largest dealership chain is enjoying brisk sales after a brutal winter.
Membership ‘Comes in All Sizes,’ Says NADA President
The National Automobile Dealers Assn.’s membership includes publicly owned dealership groups. That wasn’t always the case.
Back-to-Back Conferences Bring Dealers, Automakers Together
Automotive people can learn from each other, says Jon Munzel, founder of the Thought Leadership Summits.
Few Car Buyers Start Out Knowing Exactly What They Want
Many people who start out looking at midsize sedans could end up buying a CUV.
Few Car Buyers Start Out Knowing Exactly What They Want
Many people who start out looking at midsize sedans could end up buying a CUV.
Krafcik Named TrueCar President 1
One of John Krafcik’s responsibilities in his new post is to form closer ties with auto dealers.
EV Buyers Younger, More Affluent Than Hybrid Purchasers 
The differences seem curious at first glance, says Melinda Zabritski of Experian Automotive.
Internet Threatens Art of Selling 1
Dealership salespeople increasingly face shoppers who have done their homework online.
Internet Threatens Art of Selling 3
Dealership salespeople increasingly face shoppers who have done their homework online.
Car Buyers Becoming Less Interested in Test Drives
Traditional sales training stresses the importance of demo drives, but buyers take fewer of them, according to a new study.
Car Buyers Becoming Less Interested in Test Drives 1
Traditional sales training stresses the importance of demo drives, but buyers take fewer of them, according to a new study.
New Planning Office ‘Big Deal’ for Acura
New setup brings together automaker’s sales, service and marketing, says executive Mike Accavitti.
You’ll Either Love or Hate New Nissan Murano, Exec Says 1
Third-generation CUV sports design features that will migrate to other Nissan vehicles.
Hyundai Introduces ’15 Sonata to ‘Bloodbath’ Segment 1
The midsize-sedan market is huge but about as competitive as it gets in the auto industry.
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