Steve Finlay

Senior Editor,

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Wall Street Analyst Bullish on Pickups
Some people wrongly concluded during the recession that the pickup party was over, a Wall Street industry-watcher says.
Different Economists, Different Auto-Sales Outlooks 3
Sean McAlinden of CAR is bearish. Steven Szakaly of NADA is bullish.
Reigning Champ Steel Faces Lightweight Contenders
Other materials – notably aluminum – are elbowing into steel’s domain as the main material in vehicles.
Mercedes Manufacturing Gets More Say in Vehicle Development 1
The previous attitude was “the car is designed, and then we build it,” says Jason Hoff, president and CEO of Mercedes-Benz U.S. International.
Blood, Sweat, Tears and Bourbon Went Into Building Lexus Plant
“The mindset and skill set are different” for building a Toyota Camry and a Lexus ES 300 sedan,” says manufacturing executive Wil James.
Device Tells Drivers, Dealers When Something’s Wrong 1
Dealer Connect continuously scans a vehicle’s operating status. It reports problems via a smartphone app.
7 Great F&I Quotes
F&I pros say what's on their minds.
Automotive VR Ready to Blast Off, Evox Execs Say
“The mass production of headsets is months away, not years,” says Dave Weber, vice president-sales and marketing.
Infiniti Uses Industry-First App to Speed Up Car Buying
"It mitigates pain points along the way and lets shoppers proceed at their own pace,” says Jon Finkel, global director of Infiniti Client Experience.
Manheim Expands A-to-Z Inventory to Car Dealers
“Yes, we do auctions, but we want to emphasis the value of our other services,” says Janet Barnard, president of Cox Automotive Inventory Solutions.
Gong Wrong at Car Dealerships
Some dealer relics of the past don’t belong in modern stores, says Charles Kim, Kia’s retail development director.
Car Dealership Goes From Mistrusted to Likeable
Store that received Honda President’s Award once got “you-suck” reviews.
As Vehicle Prices Rise, So Do Loan Lengths
Car consumers typically stretch loans to lower monthly payments. Even so, borrowers can fall behind, TransUnion says.
Mystery Shoppers Put Tesla Dealerships in Cellar – Again 9
“Tesla leaves me scratching my head,” says Fran O’Hagan, president and CEO of Pied Piper Management.
Lincoln Dealers Pack Up for House Calls 
The “portable showroom” case allows consultants to show as well as tell, says Melissa Centra, CEO of Eview 360, a design firm that created the carry-along.


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