Steve Finlay

Senior Editor

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Articles by Steve Finlay
New Planning Office ‘Big Deal’ for Acura
New setup brings together automaker’s sales, service and marketing, says executive Mike Accavitti.
You’ll Either Love or Hate New Nissan Murano, Exec Says 1
Third-generation CUV sports design features that will migrate to other Nissan vehicles.
Hyundai Introduces ’15 Sonata to ‘Bloodbath’ Segment 1
The midsize-sedan market is huge but about as competitive as it gets in the auto industry.
Fields: Don’t Count Lincoln Out 2
Mark Fields says successful business innovators recognize consumers’ spoken wants and unspoken needs.
Potential Increase in New-Car Incentives Could Hurt Used-Car Prices
Pre-owned vehicle prices have enjoyed a great run but values may soften.
Automakers Need Dealers, NADA Chairman Says
Trade organization’s Forrest McConnell III says it is “bizarre logic” to claim dealers are unnecessary middlemen.
Krafcik: ‘Data Will Set You Free’ 
Data is like a flashlight you use in a dark room so you don’t bump into furniture, says John Krafcik.
Futurist: U.S. Will Stay No.1 Road-Warrior Nation
China sells more cars but lags behind the U.S. in passenger miles traveled.
Luxury Vehicles Take Biggest Depreciation Hits
Of the trucks and SUVs that dominated CarGurus’ highest-value top-10 roster, eight actually showed year-over-year price increases.
New Director John Krafcik Calls TrueCar Transformation ‘Remarkable’
The former Hyundai Motor America CEO says pricing transparency aids both consumers and dealers.
Holy Grail of Safety Systems: Zero Fatalities 
Bosnia-born and Michigan-educated Ibro Muharemovic of auto supplier Continental discusses the dynamics of safety systems and how they protect drivers, sometimes from themselves.
Average Transaction Prices Up Year-Over-Year
Incentive spending is expected to continue in a controlled manner, not result in an all-out incentives war, says analyst Jesse Toprak of
Ally Steps Up Financial-Literacy Efforts 1
U.S. consumers average the equivalent of a “C” grade in understanding personal finances.
Toyota, Lexus and Buick Dealers Place First in Customer Experience
After years of below-average dealership customer-satisfaction scores, Toyota’s improvement efforts seem to pay off.
Chicago Auto Show Draws More Women Than Men
Research firm calls the big event’s 54% female-attendance rate a first.
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