Steve Finlay

Senior Editor,

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Wait for It…F&I Pros Offer Tips on Doing It Right
Some of the best in the business tell what it takes to be an effective dealership finance and insurance manager.
Acura Luxury Brand Becomes More Independent From Honda
Mike Accavitti, who started in the auto industry as a teen working at a Chrysler plant, now heads the Acura luxury brand.
Engineer Explains How New Acura TLX Resembles a Horse
Bryan Hourt, a '15 Acura TLX project leader, attended a 1-room schoolhouse and grew up riding horses in rural Nebraska. He tells how he brought his riding perspective to the new sport sedan's product-development team.
Car Shoppers May Use Fewer Resources Than Thought
Do people really rely on 18 to 24 resources while researching what to buy? It’s more like three, a new study says.
Online Tool Helps Car Shoppers Weigh Merits of Buying or Leasing 1
Well informed consumers do their research, Ally Financial’s Andrea Riley says.
Off Year for Automotive Customer Satisfaction
Imports still lead domestics, but the gap narrows because of Asian and European brand declines in satisfied vehicle owners.
Analysis Discounts Subprime ‘Bubble’ Fears
“The lending landscape today is not the same as it was in 2007,” says economist Dennis Carlson.
Never Say Never to More Dealerships But Be Careful, Urban Science Says
Dealer throughput expected to hit 904 vehicles this year, says Urban Science.
Study Says Recalls Don’t Hurt Residuals 
Recalls don’t necessarily spell trouble for vehicle retention, short or long term, says a Black Book white paper.
Newly Formed Cox Automotive Bundles 20 Brands
Standouts in the new company include, and Manheim auction house.
Auto Loan Delinquencies Up, But Not Red Flags
Delinquency rates remain “extremely low,” but they’re something to keep an eye on, says Experian Automotive’s Melinda Zabritski.
Social Media Works for Diligent Dealers
Marketing executive Alexi Venneri offers tips on how to score with social media.
Nothing Jurassic About Sonic’s Impending Used-Car Stores
Echo Park is the name of national land in Colorado’s dinosaur country. EchoPark is the name of megadealer Sonic Automotive’s upcoming standalone pre-owned operations.
Lincoln Commissions Special Smell for Dealerships 3
Famed perfumer Rene Morgenthaler created special aroma for Lincoln stores.
Chevy’s Once-Controversial Manchester United Deal Now Lauded
Signing a soccer-club sponsorship costing a reported $559 million had led to Joel Ewanick’s GM ouster.
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