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Steve Finlay

Senior Editor
WardsAuto
Email sfinlay@wardsauto.com

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Articles by Steve Finlay
NADA Chairman: Flat Fees Would Fall Flat
The head of the National Automobile Dealers Assn. says a government proposal would hurt consumers seeking auto loans.
Dealers Dig In to Defend Auto-Financing System
Car dealers fought efforts to alter parts of the indirect-loan model.
Despite Frets, Auto Auctions Could Interconnect
Sellers like the idea of linked-up bid-a-thons. But auction houses are less gung-ho about it.
To Stand Out, Dealership Group Delves Into Crowds
Darling’s relies on community involvement that “gets people to remember you fondly,” says marketer Matt Smith.
Study Says Men and Women Like Different Car Colors
Sometimes going for the gold isn’t a good idea. Gold-colored cars rank low in residual values.
Auto Lending Reaches Record Highs
The number of loans is increasing, charge-offs are low and rates are affordable, says an Experian Automotive executive.
Bad Websites Soon May Be Subject to Review
Strategist foresees the day when customers rate dealership websites as well as the stores themselves.
Now It’s Gen Y Employees 1
Many young workers don’t adjust well to dealership schedules and practices, researcher says.
Car Colors Affect Residual Values
White, black, silver and gray stay as popular car colors for a reason: money.
Dealers Abundant in Cities With Best Car Prices
New York tops the list of big cities with used-car bargains.
Dealers Abundant in Cities With Best Car Prices
New York tops the list of big cities with used-car bargains.
SEMA Show Grows From Quick-See Expo to Auto Extravaganza
The annual aftermarket trade show attracts 130,000 car enthusiasts and fills a huge convention center.
After 40 Years: That Was Then, This Is Now
The finance and insurance industry “has come a long way,” says Charlie Robinson of Resource Automotive.
If It Is Broken, Fix It, Dealer Says
A dealership goes on a self-improvement program after facing up to some problems.
Questions Aren’t Objections, Says Sales Trainer
Five types of customers enter a dealership finance and insurance office.
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