Steve Finlay

Steve
Finlay
Senior Editor,
WardsAuto

Editor of WardsAuto Dealer Business magazine, Steve writes about automobile dealers and retail practices.

Articles
The Dealer 5 | April 24, 2015
Dealer news and information from WardsAuto and around the web.
Wrong Car Dealership Staffers Stuck Fielding Customer Questions 2
Service advisers and auto technicians say they’ve got other things to do than explain how infotainment systems work.
Auto Execs Cite Diesel Opportunities, Hurdles in U.S.
Market share for diesel-powered light vehicles was 2.7% in the U.S. last year. For gasoline counterparts, it was 93.8%
The Dealer 5 | April 22, 2015
Dealer news and information from WardsAuto and around the web.
Auto Dealership Service Dept. Relationships Need Repairs
Two groups with different backgrounds and pay plans don’t often see eye to eye.
The Dealer 5 | April 20, 2015
Dealer news and information from WardsAuto and around the web.
‘No Silver Bullet’ for Car Dealers Aiming at Awesome Reviews
DealerRater.com CEO Gary Tucker tells how to get good online reviews and how to get bad ones.
The Dealer 5 | April 17, 2015
Dealer news and information from WardsAuto and around the web.
The Dealer 5 | April 15, 2015
Dealer news and information from WardsAuto and around the web.
The Dealer 5 | April 13, 2015
Dealer news and information from WardsAuto and around the web.
The Dealer 5 | April 10, 2015
Dealer news and information from WardsAuto and around the web.
The Dealer 5 | April 8, 2015
Dealer news and information from WardsAuto and around the web.
New York Auto Show Shows Its Stuff
Once basically a modest European-car show, the Big Apple’s event has become an automotive extravaganza.
The Dealer 5 | April 6, 2015
Dealer news and information from WardsAuto and around the web.
Lexus RX Grille Faces Risks 3
The vice president of Toyota’s luxury brand in the U.S. tells why a “polarizing” grille can draw in new customers.
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