Most Recent Blog Posts

Nov 05, 2015

This Is a Test, This Is Only a Test1

Car dealership test drives are fine, but not everybody wants one....More
Oct 02, 2015

Jaguar Lowers Prices in Bid to Increase Sales

Jaguar sold 15,773 units in the U.S. last year. BMW delivered 395,850. “Clearly, we are not at scale,” says the head of Jaguar’s North American....More
Aug 06, 2015

In a BTW, TrueCar Tells of Scott Painter Leaving as CEO

Some people say the company founder is good for the industry. Some people say he is bad for it. Either way, he sure has changed it....More
Aug 05, 2015

Sales Without End, Somebody Say ‘Amen’

What if Millennials stopped buying cars because it’s just too easy and cheap to hop into an Uber vehicle?....More
Jul 16, 2015

The Long and Short of Auto Loans Now vs. Then2

Loans of 1-12 months once accounted for 24% of auto financing....More
Jul 13, 2015

Luxury Brands Have Great Cars, and Great Salespeople1

Pied Piper Management deploys mystery shoppers to rank car dealership sales effectiveness by brand....More
Jul 07, 2015

Chrysler Dealers Deserve Better2

Sergio Marchionne’s merger moves might make a good movie....More
May 26, 2015

Car Sharing Same as Bed Sharing?1

Zipcar cofounder tells how she described the venture to early doubters....More
May 04, 2015

Let’s Rewrite This Movie’s Script3

Auto dealers, the industry and car buyers rely on a form of auto financing. So, why does the government want to kill it?....More
Apr 21, 2015

Have Phone, Will Shop at Car Dealerships

The new reality: Kids sleep with their smartphones and adults wield them at dealerships....More
Apr 06, 2015

GM’s Shop-Click-Drive Jumps the Curb

For every dealer who likes the automaker’s online initiative, many more dislike it....More
Apr 01, 2015

Mercedes GLE Is Nice, But About That Pickup…

The head of Mercedes-Benz USA talks about the prospect of the luxury automaker joining America’s pickup party....More
Mar 05, 2015

Why Call Them Auto Dealers?4

Some people think auto-retailing name changes are in order....More
Feb 18, 2015

Mexican-Owned U.S. Dealerships Raise Questions2

It’s unclear how will Nissan’s plan will affect its existing dealers, but Jim Ziegler is worried for them....More
Jan 09, 2015

Auto Dealers, CFPB May Go to Mat This Year1

Don’t necessarily look for a knockout punch or lots of blood on the mat. But this is the year we may see a decision....More

Steve Finlay

Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes...

Jim Ziegler

Jim Ziegler, president of Ziegler Supersystems, is a trainer, commentator and public speaker on dealership issues.
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

Blog Archive
Follow Us

Sponsored Introduction Continue on to (or wait seconds) ×