Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for WardsAuto.com. His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes fast cars, big lakes and cold days.

Posts in Retail Front view all

Dec 15, 2014

Let’s Rate the 60-Minute Car Deal

Most people want a quality dealer relationship more than an express purchase, says DealerRater CEO Gary Tucker....More
Oct 20, 2014

Tesla May Lose Another One

Michigan governor likely to sign bill banning direct auto sales....More
Sep 29, 2014

Dead Rockers Enliven Today’s Car Ads

Acura draws pans, praise for TV spot featuring the voice of Sid Vicious....More
Aug 19, 2014

Dodge Undergoes Brand ‘Purification’

The brand moves from overall mainstream to so-called mainstream-performance....More
Jul 11, 2014

Tesla Salespeople Would Make Great Museum Curators

The automaker’s salespeople do a couple of things right but enough wrong to finish dead last in a mystery-shopping study....More
Jun 06, 2014

Car Sharing Could Help, Hurt Auto Sales

Some people think car collectivism is up and coming. But the auto industry prefers that individuals, not groups, buy vehicles....More
May 05, 2014

Executives in Pinstripes Replace Salesmen in Plaid

Publicly owned dealership group Asbury Automotive shows that the used-car business isn’t what it used to be....More
Apr 09, 2014

Dealers to the Rescue…Again

GM dealers must do damage control, hold some hands and try to prevent existing customers from becoming ex-customers who trash the brand for the rest....More
Mar 07, 2014

You Are Under My Power…Now Read This

Marketers do many creative things. Hypnotizing consumers isn’t one of them....More
Feb 07, 2014

NADA Chairman Rates Hillary’s Speech

Critics claimed Clinton had no business speaking to dealers....More
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

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