Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for WardsAuto.com. His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes fast cars, big lakes and cold days.

Posts in Retail Front view all

Oct 25, 2013

Dealers Amp Up Local Economies

New York association’s economic-impact report drives point home....More
Sep 17, 2013

What’s Hillary Clinton Got To Do With It?

After the National Automobile Dealers Assn. chairman delivers a speech on indirect financing, a conference attendee asks a direct question about....More
Sep 10, 2013

Un-Silent Cal, the Great American Car Dealer

Cal Worthington knew how to have fun and sell lots of cars in the process....More
Aug 01, 2013

What Do Customers Know?

Shoppers might not spot the finer points of good salesmanship....More
Jun 17, 2013

People Love Their Dealer, Hate Yours

When the National Automobile Dealers Assn. said the franchised dealer system protects consumers, irked Internet users began pounding their keyboards....More
May 29, 2013

Color Me Blue, Red, White, Silver…

In the virtual world, auto makers offer vehicles with arrays of combinations. In the real world, dealers offer a lot less....More
Apr 25, 2013

More Than Money Behind Dealers Suing Carfax

Dealers claim the vehicle-history report provider charges them too much, but they’re also miffed at how the company portrays them....More
Mar 22, 2013

They Know What You Want. So What?

Tracking firms say they’re not snooping, just trying to determine customer interests in the name of relevant marketing....More
Feb 27, 2013

Send in the Themes

This year’s NADA convention didn’t hold the drama of some recent years, thank goodness, but did provide a glimpse of the future....More
Feb 01, 2013

My Name Is AutoNation and I’m a Dealership

The dealership chain originally saw a downside to naming local stores after a company listed on the stock exchange. That thinking has changed....More
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

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