Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for WardsAuto.com. His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes fast cars, big lakes and cold days.

Posts in Retail Front view all

Jan 28, 2013

‘Who Are You?’

That’s what Peter Welch, now the incoming NADA president, wanted to know....More
Nov 21, 2012

A New Generation of Penny Pinchers

People who grew up in the 1930s share something in common with latter-day millennials....More
Oct 22, 2012

TrueCar Truly Sorry

Company CEO Scott Painter has not been driven to drink, but he is in a rehab program of sorts....More
Oct 12, 2012

Without Franchisees, Can Tesla Violate Franchise Laws?

Dealers see franchise laws as protecting their substantial investments. But critics claim the laws are an anachronistic form of protectionism....More
Sep 27, 2012

Ally Survey Shows Dealers Giving More to Communities

Auto retailers’ charitable support is a happy confluence of good business and doing the right thing....More
Sep 25, 2012

Is It Illegal to Sell F&I Products?

Listening to some uber-consumer advocates, you’d think F&I stands for “fraud and illicit,” even when business is conducted above board....More
Aug 24, 2012

Safety Sells, Sort Of

Money may not buy happiness, but it does buy advanced technology that can keep a premium-priced car from going out of control and ending up in a....More
Jul 24, 2012

Oy Vey, Another Survey

Surveys serve a purpose, letting businesses know what they are doing right and wrong. But that noble goal can get buried under a pile of questions....More
Jul 06, 2012

Auto Plant Life Safer These Days

Worker safety is discussed at daily floor meetings, emphasized on signs posted throughout the premises and factored into how manufacturing processes....More
Jun 29, 2012

More Tales from the F&I Battlefront

Finance and insurance warriors swap war stories, including accounts of a surprise firing by a raw general manager and a sneak attack by a credit....More
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

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