Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes fast cars, big lakes and cold days.

Posts in Retail Front view all

Dec 27, 2013

NADA Tries to Stay Positive

The so-called dealer-reserve or dealer-markup system ducks a bullet. But the gun isn’t empty....More
Dec 26, 2013

20 Million Vehicle Sales by 2017?

TrueCar’s Scott Painter optimistically thinks U.S. light-vehicle sales will hit a milestone sooner than later. Well, let’s hope he’s right....More
Oct 29, 2013

Survey Raps Infotainment Systems

Consumer Reports reliability rating calls in-car electronics an “Achilles' heel.”....More
Oct 25, 2013

Dealers Amp Up Local Economies

New York association’s economic-impact report drives point home....More
Sep 17, 2013

What’s Hillary Clinton Got To Do With It?

After the National Automobile Dealers Assn. chairman delivers a speech on indirect financing, a conference attendee asks a direct question about....More
Sep 10, 2013

Un-Silent Cal, the Great American Car Dealer

Cal Worthington knew how to have fun and sell lots of cars in the process....More
Aug 01, 2013

What Do Customers Know?

Shoppers might not spot the finer points of good salesmanship....More
Jun 17, 2013

People Love Their Dealer, Hate Yours

When the National Automobile Dealers Assn. said the franchised dealer system protects consumers, irked Internet users began pounding their keyboards....More
May 29, 2013

Color Me Blue, Red, White, Silver…

In the virtual world, auto makers offer vehicles with arrays of combinations. In the real world, dealers offer a lot less....More
Apr 25, 2013

More Than Money Behind Dealers Suing Carfax

Dealers claim the vehicle-history report provider charges them too much, but they’re also miffed at how the company portrays them....More
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

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