Most Recent Blog Posts

Dec 15, 2014

Let’s Rate the 60-Minute Car Deal

Most people want a quality dealer relationship more than an express purchase, says DealerRater CEO Gary Tucker....More
Nov 12, 2014

We’re Not Going to Take It Anymore

Some consumer car-buying website companies want to do business with the dealers they scorn....More
Oct 20, 2014

Tesla May Lose Another One

Michigan governor likely to sign bill banning direct auto sales....More
Oct 14, 2014

Serial Cadillac Buyer Miffed at GM’s Luxury Brand

Must U.S. luxury brands act like German counterparts to beat them in America?....More
Sep 29, 2014

Dead Rockers Enliven Today’s Car Ads

Acura draws pans, praise for TV spot featuring the voice of Sid Vicious....More
Sep 15, 2014

Who’s Afraid of Elon Musk?

And the answer is: Just about everybody....More
Aug 19, 2014

Dodge Undergoes Brand ‘Purification’

The brand moves from overall mainstream to so-called mainstream-performance....More
Jul 31, 2014

Tesla Is Wrong, Franchise System Is Better

The biggest irony of the automotive industry is the companies that make cars and trucks don’t know how to sell them....More
Jul 29, 2014

Go Mobile or Go Home

Dealers should realize people are engrossed with their smartphones....More
Jul 28, 2014

Dealers Blamed for Dismal EV Market

If Tesla were convinced the existing dealer infrastructure was truly motivated and capable of selling its cars, then this dust-up and threats of....More
Jul 11, 2014

Tesla Salespeople Would Make Great Museum Curators

The automaker’s salespeople do a couple of things right but enough wrong to finish dead last in a mystery-shopping study....More
Jul 01, 2014

GM Blues, Sergio Walks the Line, 97-Month Loans

Where do you begin with the telling of these crazy stories?....More
Jun 06, 2014

Car Sharing Could Help, Hurt Auto Sales

Some people think car collectivism is up and coming. But the auto industry prefers that individuals, not groups, buy vehicles....More
May 27, 2014

Can GM Get Its Mojo Back?

Recalls deliver body blows to potential conquest sales....More
May 05, 2014

Executives in Pinstripes Replace Salesmen in Plaid

Publicly owned dealership group Asbury Automotive shows that the used-car business isn’t what it used to be....More
Contributors

Steve Finlay

Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for WardsAuto.com. His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes...

Jim Ziegler

Jim Ziegler, president of Ziegler Supersystems, is a trainer, commentator and public speaker on dealership issues.
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

Blog Archive

Sponsored Introduction Continue on to (or wait seconds) ×