Most Recent Blog Posts

May 04, 2015

Let’s Rewrite This Movie’s Script3

Auto dealers, the industry and car buyers rely on a form of auto financing. So, why does the government want to kill it?....More
Apr 21, 2015

Have Phone, Will Shop at Car Dealerships

The new reality: Kids sleep with their smartphones and adults wield them at dealerships....More
Apr 06, 2015

GM’s Shop-Click-Drive Jumps the Curb

For every dealer who likes the automaker’s online initiative, many more dislike it....More
Apr 01, 2015

Mercedes GLE Is Nice, But About That Pickup…

The head of Mercedes-Benz USA talks about the prospect of the luxury automaker joining America’s pickup party....More
Mar 05, 2015

Why Call Them Auto Dealers?4

Some people think auto-retailing name changes are in order....More
Feb 18, 2015

Mexican-Owned U.S. Dealerships Raise Questions2

It’s unclear how will Nissan’s plan will affect its existing dealers, but Jim Ziegler is worried for them....More
Jan 09, 2015

Auto Dealers, CFPB May Go to Mat This Year1

Don’t necessarily look for a knockout punch or lots of blood on the mat. But this is the year we may see a decision....More
Dec 30, 2014

AutoNation Reinvents Itself, Again6

The country’s No.1 dealership chain invests in an ambitious initiative to generate its own sales leads, not buy other’s....More
Dec 15, 2014

Let’s Rate the 60-Minute Car Deal10

Most people want a quality dealer relationship more than an express purchase, says DealerRater CEO Gary Tucker....More
Nov 12, 2014

We’re Not Going to Take It Anymore2

Some consumer car-buying website companies want to do business with the dealers they scorn....More
Oct 20, 2014

Tesla May Lose Another One2

Michigan governor likely to sign bill banning direct auto sales....More
Oct 14, 2014

Serial Cadillac Buyer Miffed at GM’s Luxury Brand

Must U.S. luxury brands act like German counterparts to beat them in America?....More
Sep 29, 2014

Dead Rockers Enliven Today’s Car Ads1

Acura draws pans, praise for TV spot featuring the voice of Sid Vicious....More
Sep 15, 2014

Who’s Afraid of Elon Musk?4

And the answer is: Just about everybody....More
Aug 19, 2014

Dodge Undergoes Brand ‘Purification’

The brand moves from overall mainstream to so-called mainstream-performance....More

Steve Finlay

Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes...

Jim Ziegler

Jim Ziegler, president of Ziegler Supersystems, is a trainer, commentator and public speaker on dealership issues.
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

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