Most Recent Blog Posts

Mar 19, 2014

I’ve Seen This Movie Before

Another automaker faces safety allegations about what was known and when....More
Mar 07, 2014

You Are Under My Power…Now Read This

Marketers do many creative things. Hypnotizing consumers isn’t one of them....More
Feb 19, 2014

Union Loses Second Battle of Chattanooga

The UAW vows to rise up and fight again. But it should reevaluate venturing into hostile territory....More
Feb 07, 2014

NADA Chairman Rates Hillary’s Speech

Critics claimed Clinton had no business speaking to dealers....More
Jan 24, 2014

Give Jim Farley a Break

The Ford executive’s playful we-know-who-you-are comments pale in comparison to the misuse of collected data elsewhere....More
Dec 27, 2013

NADA Tries to Stay Positive

The so-called dealer-reserve or dealer-markup system ducks a bullet. But the gun isn’t empty....More
Dec 26, 2013

20 Million Vehicle Sales by 2017?

TrueCar’s Scott Painter optimistically thinks U.S. light-vehicle sales will hit a milestone sooner than later. Well, let’s hope he’s right....More
Dec 06, 2013

10 Ways To Save Lincoln

There’s still time to rescue the brand, and have it retake its rightful share of the luxury market....More
Nov 25, 2013

Why Woo Generation Y?

In its fixation with young people, the auto industry ignores the real vehicle buyers: Baby Boomers....More
Oct 29, 2013

Survey Raps Infotainment Systems

Consumer Reports reliability rating calls in-car electronics an “Achilles' heel.”....More
Oct 25, 2013

Dealers Amp Up Local Economies

New York association’s economic-impact report drives point home....More
Oct 07, 2013

Why Am I Under Investigation?

It’s truly amazing getting an FTC letter about potentially “agreeing to refuse to deal with TrueCar.”....More
Sep 17, 2013

What’s Hillary Clinton Got To Do With It?

After the National Automobile Dealers Assn. chairman delivers a speech on indirect financing, a conference attendee asks a direct question about....More
Sep 10, 2013

Un-Silent Cal, the Great American Car Dealer

Cal Worthington knew how to have fun and sell lots of cars in the process....More
Aug 22, 2013

Competing Spurs Overreaching

No manufacturer sets out to deliberately harm or deceive customers, but there may be a tendency to stretch things....More
Contributors

Steve Finlay

Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for WardsAuto.com. His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes...

Jim Ziegler

Jim Ziegler, president of Ziegler Supersystems, is a trainer, commentator and public speaker on dealership issues.
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

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