Most Recent Blog Posts

May 28, 2010

Could Be It This Time for Mercury Brand

It typically went this way: Someone would speculate Ford was about to end its Mercury brand, then Ford would insist,....More
May 11, 2010

Ironically, Car Dealers Use Internet to Get Prospects Offline

The mighty Internet sure helps dealerships sell cars, but there’s an irony to it all. That’s because as much as the....More
Apr 30, 2010

"It's Freezing Outside, Let's Put the Car's Convertible Top Down!"

My hometown of Royal Oak, MI, once was dull. An outsider had said it skewed towards beat-up pickups and hardware....More
Apr 16, 2010

Turn, Baby, Turn

Sell as fast as you can, for as much as you can, with as few costs as possible. That’s the formula for successful....More
Apr 07, 2010

Expect Shocking Electricity Bills for Recharging EVs

“Rechargeable vehicles represent a new frontier,” says Ford Motor Co. CEO Alan Mulally at the New York Auto Show....More
Mar 26, 2010

My Somewhat Begrudging Apology To Ford Pinto

I never thought I’d offer an apology to the Ford Pinto, but I guess I owe it one. I had a Pinto in the 1970s....More
Mar 12, 2010

Baby Brother Camaro Bites into Corvette's Popularity

The new Chevrolet Camaro makes the Chevy Corvette look bad. At least in sales-column tallies. Corvette sales plunged....More
Mar 05, 2010

Unlucky Dealer Stays Upbeat

George Nahas is an unlucky dealer. You wouldn’t know that from talking to him. He was his upbeat self when I ran....More
Feb 24, 2010

"Wait, the Keyboard Letters Aren't in Order"

It is sometimes tough getting the dealership sales staff to use modern customer-relationship management software to....More
Feb 16, 2010

It's Called Bobby Jones Ford for a Good Reason

What’s in a name? Plenty, if you are a dealer in Augusta, GA, home of the Masters Golf Tournament, and your store is....More
Feb 02, 2010

Toyota Takes Turn in Barrel

If an auto maker is big enough and sticks around long enough, eventually it takes an unwelcomed ride in the barrel....More
Jan 26, 2010

Americans Back In Love With Trucks

So much for America’s break up with pickups. When fuel prices spiked in 2008, U.S. consumers fell out of love....More
Jan 20, 2010

Should It Be "Detroit Auto Show" Again?

The Detroit auto show has come a long way from the first one at Beller’s beer garden in 1907 as part of a gun expo....More
Jan 06, 2010

Dealer Complains Used-Car Price Books Go Too Low

The used-car price guide books get it wrong. So says Doug Wolford, chairman of the Kentucky Auto Dealers Assn. “They....More

Steve Finlay

Steve Finlay is the editor of WardsAuto Dealer Business magazine. His journalism career started 40 years ago as a crime reporter. A Michigan native, he likes fast cars, big lakes and cold days.

Jim Ziegler

Jim Ziegler, president of Ziegler Supersystems, is a trainer, commentator and public speaker on dealership issues.
What's Retail Front?

Blogs about automotive retailing, commenting on news impacting the business of selling vehicles.

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