Jim Ziegler

Ward's Correspondent, WardsAuto

Jim Ziegler, president of Ziegler Supersystems, is a trainer, commentator and public speaker on dealership issues.

Posts by Jim Ziegler

in Retail Front Jul 22, 2013

NADA Convention Keynote Speaker Pick Raises Ire

Selecting Hillary Rodham Clinton as a keynote speaker indicates a great trade group is misguided....More
in Retail Front Jul 15, 2013

Flat Fees Would Work for Auto Loans

Dealer-reserve system under fire from federal government....More
in Retail Front May 21, 2013

Dealers Object to Sales Leads Routed to Competitors

Some dealers think they are paying for exclusive leads when, in fact, they are getting ones that are passed around and re-sold....More
in Retail Front Apr 30, 2013

Oh-Oh, Here Come the Jetsons

Self-driving cars preparing to hit the road, and I’m feeling nervous....More
in Retail Front Mar 19, 2013

Cleaning House, Ford CEO’s Pay, Chevy’s Slogan and Chinese Drivers

As the boy moves out, the fireworks go off and a Dumpster gets filled – to the neighbor’s delight....More
in Retail Front Feb 20, 2013

Unconventional Convention Observations

A new wind is blowing, and we will see dealers and their associations rise against some of the abuses being inflicted on them....More
in Retail Front Jan 23, 2013

I Hear Distant Drums

The classic movie conjures up a sense of foreboding and the inevitability of a showdown. I’m seeing something similar in the auto industry....More
in Retail Front Dec 20, 2012

Lots of Pants on Fire

Truth stretching has become common in the auto industry....More
in Retail Front Nov 13, 2012

Dealers Pitch in After Sandy

When the devastion hit, caring car dealers showed why they are pillars of their communities....More
in Retail Front Oct 29, 2012

CarFax Gets Its Facts Wrong

Dealers tell me horror stories about CarFax experiences with customers. Those range from missing information to erroneous information....More
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