Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for WardsAuto.com. His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes fast cars, big lakes and cold days.

Posts by Steve Finlay

in Retail Front Dec 26, 2013

20 Million Vehicle Sales by 2017?

TrueCar’s Scott Painter optimistically thinks U.S. light-vehicle sales will hit a milestone sooner than later. Well, let’s hope he’s right....More
in Retail Front Oct 29, 2013

Survey Raps Infotainment Systems

Consumer Reports reliability rating calls in-car electronics an “Achilles' heel.”....More
in Retail Front Oct 25, 2013

Dealers Amp Up Local Economies

New York association’s economic-impact report drives point home....More
in Retail Front Sep 17, 2013

What’s Hillary Clinton Got To Do With It?

After the National Automobile Dealers Assn. chairman delivers a speech on indirect financing, a conference attendee asks a direct question about....More
in Retail Front Sep 10, 2013

Un-Silent Cal, the Great American Car Dealer

Cal Worthington knew how to have fun and sell lots of cars in the process....More
in Retail Front Aug 01, 2013

What Do Customers Know?

Shoppers might not spot the finer points of good salesmanship....More
in Retail Front Jun 17, 2013

People Love Their Dealer, Hate Yours

When the National Automobile Dealers Assn. said the franchised dealer system protects consumers, irked Internet users began pounding their keyboards....More
in Retail Front May 29, 2013

Color Me Blue, Red, White, Silver…

In the virtual world, auto makers offer vehicles with arrays of combinations. In the real world, dealers offer a lot less....More
in Retail Front Apr 25, 2013

More Than Money Behind Dealers Suing Carfax

Dealers claim the vehicle-history report provider charges them too much, but they’re also miffed at how the company portrays them....More
in Retail Front Mar 22, 2013

They Know What You Want. So What?

Tracking firms say they’re not snooping, just trying to determine customer interests in the name of relevant marketing....More

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