Steve Finlay is the editor of WardsAuto Dealer Business magazine and a senior editor for WardsAuto.com. His journalism career started 42 years ago as a crime reporter. A Michigan native, he likes fast cars, big lakes and cold days.

Posts by Steve Finlay

in Retail Front Oct 12, 2012

Without Franchisees, Can Tesla Violate Franchise Laws?

Dealers see franchise laws as protecting their substantial investments. But critics claim the laws are an anachronistic form of protectionism....More
in Retail Front Sep 27, 2012

Ally Survey Shows Dealers Giving More to Communities

Auto retailers’ charitable support is a happy confluence of good business and doing the right thing....More
in Retail Front Sep 25, 2012

Is It Illegal to Sell F&I Products?

Listening to some uber-consumer advocates, you’d think F&I stands for “fraud and illicit,” even when business is conducted above board....More
in Retail Front Aug 24, 2012

Safety Sells, Sort Of

Money may not buy happiness, but it does buy advanced technology that can keep a premium-priced car from going out of control and ending up in a....More
in Retail Front Jul 24, 2012

Oy Vey, Another Survey

Surveys serve a purpose, letting businesses know what they are doing right and wrong. But that noble goal can get buried under a pile of questions....More
in Retail Front Jul 06, 2012

Auto Plant Life Safer These Days

Worker safety is discussed at daily floor meetings, emphasized on signs posted throughout the premises and factored into how manufacturing processes....More
in Retail Front Jun 29, 2012

More Tales from the F&I Battlefront

Finance and insurance warriors swap war stories, including accounts of a surprise firing by a raw general manager and a sneak attack by a credit....More
in Retail Front Apr 30, 2012

Text-Happy People Skip Phone Part of Smartphones

The text set skews towards young people with fast and nimble fingers that can type terse messages on tiny keyboards....More
in Retail Front Apr 30, 2012

Tales From the Dealership F&I Front

Frustration can reign when showroom salespeople and finance and insurance managers clash at auto dealerships....More
in Retail Front Apr 11, 2012

With Dealers, Auto Makers Lighten Up, Listen Up

No one in the auto industry gets closer to car buyers than dealers. Auto makers finally realize the importance of what that means. In the past,....More

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