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PR Newswire

Britain's 'One Chance High Street' - UK Consumers Vote With Their Feet if They Get Poor Service

LONDON, January 31, 2012 /PRNewswire/ -- New research reveals that UK businesses only have one chance to get it right when it comes to customer service: six out of ten UK consumers (62 percent) say that if they receive bad service once, they will never buy from that company again. The...