Contact WardsAuto

SUBSCRIBER SUPPORT

WardsAuto.com subscribers with questions about accessing the site's subscription area or their subscription arrangements may contact Ward's customer service by e-mail, telephone 1-248-799-2622 or 1-248-799- 2642, or fax 1-248-357-9747. To speed service, please be specific in your message and provide your contact info as well as the name of the subscriber (perhaps your company or department). We'll respond as quickly as possible, always within one business day. Our office hours in the USA are 9 am to 5 pm ET (-5:00 GMT) Monday through Friday.

Anyone covered by a group WardsAuto.com subscription should first contact the subscription liaison in his/her group if help is needed with user name and password.

WARDSAUTO STAFF

Whether it's a comment on a news story, a suggestion to help us improve our coverage or something else, all of us at WardsAuto.com are happy to hear from our audience. Please use the list below to find the Ward's staffer you'd like to contact. We also encourage you to visit the Ward's Forums, and speak your mind about industry issues, pose questions for colleagues to answer, and see what others have to say.

 

 
SUBSCRIPTION SALES, SERVICE & SUPPORT    

Lisa Williamson
Bus. Development Director
1-248-799-2642

Amber McLincha
Bus. Development Manager
1-248-799-2622

 
 
 

Barbara Liske
Customer Service
1-248-799-2645

 
 
 
 
 
 
     
MANAGEMENT    

Thomas W. Duncan
Group Publisher
1-203-358-4201

James W. Bush
Managing Director
1-248-799-2611
 
 
 
     
EDITORIAL  
 
 

David E. Zoia
Editorial Director
1-248-799-2617

 
 
 

Drew Winter
Senior Editor
1-248-799-2625

Steve Finlay
Senior Editor
1-248-799-2664

 
 
 

Tom Murphy
Senior Editor
1-248-799-2665

Christie Schweinsberg
Senior Editor
1-248-799-2640

 
 
 

James Amend
Associate Editor
1-248-799-2636

Jim Irwin
Associate Editor
1-248-799-2639

 
 
 

Byron Pope
Associate Editor
1-248-799-2618

Susan Bamford
Art Director
1-248-799-2621

Susanne L. Scott
Art Director
1-248-799-2634

 
 
 
     
CORRESPONDENTS    
Vince Courtenay - Seoul William Diem - Paris  
Alan Harman - Canberra Peter Homola - Vienna  
James Mateja - Chicago Giancarlo Perini - Turin  
Peter Robinson - Sydney Roger Schreffler - Tokyo  
Sudhakar Shah - New Delhi Herb Shuldiner - New York  
David C. Smith - Detroit    
     
DATA    

John Sousanis
Director, Information Content
1-248-799-2643

Alan K. Binder
Editor, Ward's Yearbook
1-248-799-2612

 
 
 

Paul Zajac
Manager, Industry Data
1-248-799-2629

Haig Stoddard
Industry Analyst
1-248-799-2619

 
 
 

Rebecca Norris
Data Operations Manager

Heather Rowe
Research Associate

 
 
 

Erin Berger
Research Associate

   
 
 
     
MARKETING/ADVERTISING    

Chris Lamphear
Director, Marketing
1-248-799-2658

Sherrie Savage
Marketing Coordinator
1-248-799-2648
 
 
 

 

 

 

WardsAuto Blogs
Jul 11, 2014
blog

Vintage Car Owners Line Up for Fuel

“This is the greatest day ever!” declares Thomas Semaan, whose ’80 Chevrolet Corvette Stingray fueled up for a mere $8.60 instead of the $38 he would have paid for the same amount in today’s dollars....More
Jul 11, 2014
blog

Tesla Salespeople Would Make Great Museum Curators

The automaker’s salespeople do a couple of things right but enough wrong to finish dead last in a mystery-shopping study....More
Jul 10, 2014
blog

Barra Driving Change at GM

Under CEO Mary Barra, GM is the only one stepping up to change the conversation and fix the long-broken mechanisms for protecting consumers from potentially dangerous vehicle defects and compensating victims....More

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