The Dealer 5 | October 2, 2015

Lisa Copeland delivers cars and happiness. The Fiat dealer goes so far as to employ a “chief happiness officer.” :)

It was a very good month. The auto industry SAAR tracks above 18 million units for the first time in 10 months. WardsAuto analyst John Sousanis tracks the numbers as they come in. 

"I recently switched all 7 of my stores to Reynolds. Many people base their decision on price, but I did my own needs analysis focused on the product and the retail process and Reynolds and Reynolds blew the competition away.”

-Joe Laham, President of Premier Companies

 See why Joe switched.

A $100 million suit is filed against VW. And this is just one county in Texas seeking retribution and restitution. The litigator line forms at the left.

MakeMyDeal is a deal-making platform that enables you to work deals, not leads by allowing you to start deal conversations with in-market car buyers visiting your website and online inventory listings.

Click here to learn more.

Self-driving cars could save us from ourselves. Insurance rates may drop as traffic accidents decline, with driver error out of the picture. Does that mean bump shops will become obsolete? Just asking. 

Webinar: Need for Speed; Quick but Profitable Transactions.

Learn about the latest techniques and technologies that save you and your customers time, personalize shopping experiences and make e-contracting easier and more accurate.  Join the free Ally/WardsAuto webinar Wednesday, October 14 at 2 p.m. ET. Register now!

When a police car is brought to the dealership for service work, it’s best not to take it for a spin with the overhead lights flashing, tempting as that may be. Here's what happened to an employee who couldn't resist.