Welcome to The WardsAuto Dealer 5 - we've put together important items from WardsAuto.com and across the Internet. So let's go:
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Improperly handled phone calls are a major hang up that can hurt the dealership service department. |
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Once a decade doesn’t seem like an ideal car-buying cycle, at least not from a dealer’s point of view. Check out this report on which owners, by brand, keep their vehicles the longest. |
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"RFID for Service helps us process more vehicles and improve customer satisfaction. It improves communication and makes promise times more accurate. It has been incredible. I would not want to run an operation without it.” – Robert Parnell, Fixed Operations Director, Westside Lexus |
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“The bottom line is that new-car dealerships offer well-paying jobs with benefits,” said NADA Chief Economist Steven Szakaly, referring to an annual report on wages. |
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MakeMyDeal is a deal-making platform that enables you to work deals, not leads by allowing you to start deal conversations with in-market car buyers visiting your website and online inventory listings. Click here to learn more. |
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| 4. |
Americans are hitting the road more than ever. Collective miles driven (surpassing three trillion last year) represent a positive economic indicator, especially for dealers. |
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| 5. |
Police arrested a man for throwing rocks at a Chevy dealership. The store says damage to two vehicles totaled $90,000! Was he hurling car-crushing boulders? Just asking. |
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