J.D. Power and Associates Reports: Customer Satisfaction with Dealer Service Facilities Outpaces Satisfaction With Independent Service Centers

http://photos.prnewswire.com/prnc/20050527/LAF028LOGO-aWESTLAKE VILLAGE, Calif., March 14, 2012 /PRNewswire/ -- Vehicle owners who visit dealer facilities for service are considerably more satisfied with their experience at dealerships than with service from independent facilities, according to the J.D. Power and Associates 2012 U.S....

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