J.D. Power and Associates Reports: Customer Satisfaction with the New-Vehicle Sales Experience Improves Significantly from 2010, Despite Lengthier Sales Process

http://photos.prnewswire.com/prnc/20050527/LAF028LOGO-aWESTLAKE VILLAGE, Calif., Dec. 1, 2011 /PRNewswire/ -- Satisfaction with the new-vehicle sales process has improved notably from 2010, according to the J.D. Power and Associates 2011 U.S. Sales Satisfaction Index (SSI) Study(SM) released today. (Logo: ...



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