J.D. Power and Associates Reports: Despite Consumers Paying More, Satisfaction with Fairness in the Settlement Drives Increase in Overall Satisfaction with Auto Insurance Claims

http://photos.prnewswire.com/prnc/20050527/LAF028LOGO-aWESTLAKE VILLAGE, Calif., Oct. 29, 2012 /PRNewswire/ -- Claimant satisfaction with their auto claims experience has increased from last year, driven primarily by an improvement in their perceptions of the fairness of settlement terms, according to the J.D. Power and Associates 2012...

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