J.D. Power and Associates Reports: Overall Satisfaction with Rental Cars Increases for a Second Year, Nearing 2006 Levels

WESTLAKE VILLAGE, Calif.: Nov. 15, 2011 /PRNewswire/ -- Customer satisfaction with rental cars has increased for a second consecutive year, returning to nearly 2006 levels, according to the J.D. Power and Associates 2011 North America Rental Car Satisfaction Study(SM) released...