J.D. Power and Associates Reports: Satisfaction with Auto Claims is Considerably Lower Among Total Loss Claimants

WESTLAKE VILLAGE, Calif., Oct. 27, 2011 /PRNewswire/ -- Auto insurance claimants who incur a total vehicle loss are notably less satisfied with the claims experience than are claimants who incur a repairable vehicle claim, according to the J.D. Power and Associates 2011 U.S. Auto Claims...