J.D. Power Reports: Auto Insurance Customer Satisfaction Declines Compared with 2012 Primarily Due to Higher Rates

WESTLAKE VILLAGE, Calif., June 24, 2013 /PRNewswire/ -- Driven by lower satisfaction with price and policy offerings, overall customer satisfaction with auto insurance companies declines in 2013 from an all-time high in 2012, but remains comparatively high relative to the previous decade,...