J.D. Power Reports: Customers Switch Auto Insurers Because of Poor Service; However, Savings with New Carrier Often Isn't Enough to Fully Satisfy

WESTLAKE VILLAGE, Calif., April 24, 2014 /PRNewswire/ -- While a poor experience with their insurer is the leading reason customers shop for, and ultimately switch to a new auto insurance company, declining new price satisfaction is the primary reason customers are less...