J.D. Power Reports: Improvements in First Notice of Loss and Claims Settlement Drives Higher Customer Satisfaction

http://photos.prnewswire.com/prnc/20130605/LA26502LOGOWESTLAKE VILLAGE, Calif., Oct. 30, 2013 /PRNewswire/ -- Customer satisfaction with auto insurance claims handling is improving, due in large part to insurers' improvements in managing the first notice of loss (FNOL) process and providing faster payments to claimants,...

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