J.D. Power Reports: Insurance Industry's Responsiveness and Concern for the Claimant Drives Continued Improvement in Satisfaction with Auto Insurance Claims

WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, according to the J.D. Power 2014 U.S. Auto Claims Satisfaction StudySM released...