WardsAuto.com subscribers with questions about accessing the site's subscription area or their subscription arrangements may contact Ward's customer service by e-mail, telephone 1-248-799-2622 or 1-248-799- 2642, or fax 1-248-357-9747. To speed service, please be specific in your message and provide your contact info as well as the name of the subscriber (perhaps your company or department). We'll respond as quickly as possible, always within one business day. Our office hours in the USA are 9 am to 5 pm ET (-5:00 GMT) Monday through Friday.
Anyone covered by a group WardsAuto.com subscription should first contact the subscription liaison in his/her group if help is needed with user name and password.
Whether it's a comment on a news story, a suggestion to help us improve our coverage or something else, all of us at WardsAuto.com are happy to hear from our audience. Please use the list below to find the Ward's staffer you'd like to contact. We also encourage you to visit the Ward's Forums, and speak your mind about industry issues, pose questions for colleagues to answer, and see what others have to say.
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| Subscription Sales, Service and Support | | |
Lisa Williamson
Director, Business Development
1-248-799-2642
| Amber McLincha
Business Development Manager
1-248-799-2622
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Barbara Liske
Customer Service
1-248-799-2645
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| Management | | |
Thomas W. Duncan
Group Publisher
1-203-358-4201
| James W. Bush
Managing Director
1-248-799-2611
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| Editorial | | |
David E. Zoia
Editorial Director
1-248-799-2617
| Barbara L. McClellan
Editor, WardsAuto.com
1-248-799-2637
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Eric Mayne
Editor, News Operations
1-248-799-2635
| Steve Finlay
Senior Editor
1-248-799-2664
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Tom Murphy
Senior Editor
1-248-799-2665
| Drew Winter
Senior Editor
1-248-799-2625
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James Amend
Associate Editor
1-248-799-2636
| Jim Irwin
Associate Editor
1-248-799-2639
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Byron Pope
Associate Editor
1-248-799-2618
| Christie Schweinsberg
Associate Editor
1-248-799-2640
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Drew Lewicki
Art Director - Website & Magazines
1-248-799-2621
| Susanne L. Scott
Art Director
1-248-799-2634
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| Correspondents | | |
Sol Biderman - Sao Paulo
| Mack Chrysler - Tokyo
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Vince Courtenay - Seoul
| William Diem - Paris
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Alan Harman - Canberra
| Peter Homola - Vienna
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James Mateja - Chicago
| Giancarlo Perini - Turin
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Peter Robinson - Sydney
| Roger Schreffler - Tokyo
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Sudhakar Shah - New Delhi
| Herb Shuldiner - New York
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David C. Smith - Detroit
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| Data | | |
John Sousanis
Director, Information Content
1-248-799-2643
| Alan K. Binder
Editor, Ward's Automotive Yearbook
1-248-799-2612
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Paul Zajac
Manager, Industry Data
1-248-799-2629
| Rebecca Norris
Data Operations Manager
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Erin Berger
Research Assistant
| Heather Rowe
Research Assistant
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| Marketing/Advertising | | |
Chris Lamphear
Director, Marketing
1-248-799-2658
| Sherrie Savage
Marketing Coordinator
1-248-799-2648
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