An industry consultant equates the discrepancy in quality relations between U.S. and Japanese auto makers and their suppliers to different approaches in raising children. “There's two ways to go about it – either you beat the hell out of them or you do it in a loving, caring way and you continually reinforce what you want,” says John Henke, president-Planning Perspectives Inc. of Birmingham, MI. “The kids that end up being beaten are going to do what you want, but they're going to be ...
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