An aggressive showroom-rejuvenation strategy that saw Chrysler vanish temporarily from the public spotlight is paying dividends, the auto maker’s quality chief says in the wake of significant customer-satisfaction gains. Except for one day when Chrysler opened its doors to give stakeholders and observers a peek at its product plans, the auto maker walled itself off from curious media for 18 months following its tumultuous bankruptcy in June 2009. The result: 16 new or significantly ...
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