PUNE – Fiat India Ltd.’s excuse for poor business is the same every time – the world-class Palio is not succeeding here. The Italian auto maker has made some improvements in its operations: fresh distribution, service and communication strategies, restructured finances and an infusion of fresh capital. But the Indian subsidiary continues to offer the same tired models, only with new names. Fiat India blames Palio for lackluster sales. India is a tough place to please customers. The ...

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