DEARBORN – Ford Motor Co. says quality is a top issue for the company as it develops new products and restructures its operations to better respond to customer needs. The auto maker has put barriers in place to prevent quality problems from reaching customers. “If quality control sometimes requires that we lock down our plants and dam our entire output, so be it,” says Ford Vice President-Vehicle Operations Anne Stevens at an automotive conference here. “It’s better to dam our process than ...
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