Ford CEO Alan Mulally is not overly concerned about the precipitous drop the auto maker took in Consumer Reports magazine’s annual reliability survey released yesterday, in which the company fell to a No.20 ranking from the No.10 spot last year. Much of the drop can be pegged on recurring problems surrounding the auto maker’s MyFord Touch infotainment system, which consumers have deemed too confusing to operate efficiently. “It reflects the situation we identified a year ago, so there’s ...
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