Nobody ever accused General Motors Corp. of thinking small. As GM pushes towards establishing its order-to-delivery (OTD) system that will deliver a vehicle to the customer within 15 to 20 days (see Ward's Automotive Reports — Aug. 7, '00 p.1), it is targeting the system across all of its global operations. GM wants the capability of processing 80% of its global production capacity through OTD. A key to making its global OTD system a reality is logistics. GM operates in 200 countries, ...

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