MUMBAI – General Motors India Ltd. has been ordered to refund a disgruntled buyer in a landmark decision that, for the first time, applies India’s Consumer Protection Act to the automotive industry. GM India argues it pitched its Opel Astra to Indian buyers in 1997 as a product of technical know-how and engineering from Adam Opel AG of Germany, and nothing more. But Vinoo Bhagat, an aggrieved buyer, complains he was supplied a defective car. He tells the National Consumer ...
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