Sen. Mitch McConnell, in a recent U.S. Senate tribute, called Kentucky dealer Jack Kain a “legend” and a “master of customer service.” Kain, 75, 2005’s incoming National Automobile Dealers Assn. chairman, has been a dealer since 1952. With white hair and an easy smile, he looks like the Southern gentleman that he is. His dealership is in Versailles, a small town near Lexington, an area dotted with horse farms. Jack Kain is 2005's incoming National Automobile Dealers Assn. chairman ...

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