Toyota Motor Corp.’s Lexus luxury brand places No.1 in a new survey by J.D. Power & Associates of customer satisfaction with certified used vehicles. In the first-time study, Lexus ranks highest, receiving top marks in certified used vehicle program features, vehicle quality, shopping experience and vehicle price. Other finds of the inaugural study, which surveyed 11,000 consumers, shows 53% of all used-vehicle buyers are aware of certified used vehicle programs before they begin ...

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