Toyota Motor Corp. dealers are installing new computer systems for their technicians that provide real-time links to central troubleshooters and up-to-the minute service information. These are not just computer terminals, however, the Toyota Information System (TIS) provides better exchange of information. The system is another indication of the service implications of complex automotive technology. Master technician Gregg Anderson at a Toyota/Chevrolet dealership in Waukegan, IL, shows ...

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