Sonic Automotive Inc. sounded as if had found religion in 2002 after some of its dealerships were stung by finance & insurance “packing” charges. The nation’s third-largest dealership chain responded to a Florida state attorney general’s investigation by revamping personnel and practices at all of its dealerships. Sonic ended up firing 200 staffers, most of them in F&I and sales positions. “We have instituted a zero-tolerance policy,” declared Sonic Vice President Jeffrey ...
Premium Content (PAID Subscription Required)
"Stomp Out F&I Fires" is part of the paid WardsAuto Premium content. You must log in with Premium credentials in order to access this article. Premium paid subscribers also gain access to:
All of WardsAuto's reliable, in-depth industry reporting and analysis
Hundreds of downloadable data tables including:
• Global sales and production data by country
• U.S. model-line inventory data
• Engine and equipment installation rates
• WardsAuto's North America Plant by Platform forecast
• Product Cycle chart
• Interrelationships among major OEMs
• Medium- and heavy-duty truck volumes
• Historical data and much more!
Current subscribers, please login or CLICK for support information.