I first met Cobalt Group CEO John Holt at the 1999 National Automobile Dealers Assn. convention back when his firm designed and maintained dealership websites. It was novel work at the time. Now, virtually every dealership has a website as well as an Internet manager involved in the daily selling of cars online. Cobalt has expanded into many other Internet-based enterprises, including lead management as purveyors of Customer Relationship Management (CRM) software systems. Right ...

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