Regulators and lawyers are watching dealers like hawks – and finance and insurance troubles can arise even for the largest dealer groups. It pays to be extra-vigilant in the F&I office, where so many contracts are proposed, sold or rejected. In the latest dealer-beware action, UnitedAuto Group’s Covington Pike Toyota was sued in Memphis, TN, for allegedly adding a “finance reserve” to a loan policy without disclosure. Plaintiff, Lori James won class-action status from a state court ...

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