Meeting Jeff Colgrave for the first time can be intimidating. After all, the automotive technician and service manager for Jim Dobson Ford-Lincoln Mercury in Winamac, IN, has a reputation for being tough. Francisco Codina, president-FCSD As one of the founders of www.flatratetech.com, Colgrave has been at the forefront of a campaign to unionize service departments at Ford dealerships around the country. The technicians are angry about labor time rates Ford cut in ...

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