Ford Motor Co.'s Canadian dealers are squarely behind the automaker's contentious Blue Oval certification program, says newly appointed Ford of Canada President and Chief Executive Alain Batty. Of the country's 543 Ford dealers, Mr. Batty says, 80% — more than 430 — have met the program's requirements, which are designed to ensure customer satisfaction. The U.S. dealer network has responded similarly with 80% of its 4,100 dealers achieving the status. “There is a unanimous understanding ...
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