Union leaders are encouraged while industry observers are skeptical as Chrysler Group LLC overhauls its shop-floor protocols in favor of Fiat Auto SpA’s “World Class Manufacturing” system. Worker training has begun with the aim of replacing Chrysler’s highly touted Smart Manufacturing System, unveiled less than four years ago. Both Smart and WCM stress team assembly practices over the one-worker-one-job model that had become ensconced in plants run by Detroit auto makers. But WCM is ...
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