AUBURN HILLS, MI – Occasionally, when a defective part on a vehicle requires attention, identifying the responsible party is simple. For the Chrysler Group, the "significant majority" of problems are not so black and white but fall instead into a "gray area," where laying blame is extremely difficult, says Peter Rosenfeld-vice president of worldwide procurement and sourcing strategy. To minimize this oft-contentious finger-pointing, the auto maker has created an Authority Definition Plan ...

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