Vehicle quality is driving customer satisfaction with automobiles in the U.S. to an all-time high, with most Japanese nameplates continuing to fare the best out of all global auto makers. The findings come from the latest edition of the American Consumer Satisfaction Index (ACSI), a quarterly economic indicator based on customer evaluations of product quality and services. The study monitors the customer-satisfaction performance of 200 companies in 40 industries. For second-quarter ...
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