IBM Corp. introduces technology to help auto makers and fleet owners better mine the myriad of data available in a bid to chip away at the $14 billion per year that warranty claims cost the industry annually in the U.S. Warranty costs amount to $700 on an average vehicle and are robbing auto makers of 1%-3% of profits, says Jan Beauchamp, general manager-IBM Global Automotive Industry. She notes the industry recalled more vehicles last year than it produced, and there is a ripple effect ...

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